Your phone number is used to secure your online accounts. To protect you, it takes a few days to approve your new number. Before you start the process, review the checklist below, you might be able to avoid this delay.
Have access to your old phone number? Install Authy
on another device.
Having problems receiving SMS 2FA messages? Don't
change your number.
Is Authy installed on another device? Change your number
within the app.
Waiting on a replacement phone or returning to your home country within the week? Please wait.
If none of the options apply, please click on the button below.
Start phone number change
To protect your account, this can take between 2 - 4 days.
We may also ask you for more information during this process.
If you are unsure, please click BACK to review your options.
Existing apps detected
We've detected you have the Authy app already installed. Open Authy and go to
Settings -> My Account. Select your old phone number and change it yourself immediately.
Thank you for submitting a request to change the phone number on your account.
ERROR: A request to change this phone number is already in progress.